Terms & Conditions

1 Introduction

JomKiss operates jomkiss.cam, an online casino and sports betting platform offering a range of gaming services including but not limited to slot games, live casino tables, sports wagering, live football betting, lottery games, and arcade titles. The Platform is operated under international online gaming licensing frameworks and is made available to eligible players in accordance with the terms set out herein.

These Terms & Conditions ("Terms", "Agreement") apply to all interactions between the Platform and any registered user ("Player", "you", "your"). By accessing the Platform, creating a player account, making a deposit, claiming a bonus, or placing any wager, you enter into a binding contractual agreement with JomKiss on the terms described in this document.

JomKiss does not claim to operate under Malaysian government regulation. No such licensing framework currently exists for online casino gambling in Malaysia. Players accessing the Platform from Malaysia do so at their own discretion and are solely responsible for ensuring their activities comply with applicable local laws. JomKiss makes no representation that the services available at jomkiss.cam are lawful in any specific jurisdiction outside the scope of our international licence.

2 Definitions

For the purposes of these Terms, the following definitions shall apply throughout this document and any supplementary agreements, promotional materials, or policies published by JomKiss:

3 Account Eligibility

Registration and use of the JomKiss Platform is subject to the following eligibility requirements. You must satisfy all of the following conditions before creating an account or placing any wager:

• You must be a natural person of at least 21 years of age at the time of registration.
• You must have the legal capacity to enter into a binding agreement under applicable law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is explicitly prohibited by law and where you have been informed of such prohibition.
• You must not be an existing account holder — only one account per person is permitted. Multiple accounts are strictly prohibited and constitute grounds for immediate suspension.
• You must not be an employee, officer, contractor, or immediate family member of an employee of JomKiss or any of its affiliated game content providers.
• You must provide accurate, truthful, and complete information during registration and must update this information promptly if any details change.
• You must not be self-excluded from gambling platforms or be subject to any exclusion order.

JomKiss reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe requested by the Platform shall constitute grounds for account suspension pending verification.

4 Account Registration & Verification

Each Player may hold only one registered account on the JomKiss Platform. The registration of multiple accounts by a single individual is a material breach of these Terms and will result in the closure of all associated accounts and forfeiture of any balances therein.

At the time of registration, Players are required to provide accurate personal information including full legal name, date of birth, residential address, email address, and contact number. This information must match the identity documents submitted during KYC verification.

Account Security. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. JomKiss recommends using a unique, strong password and enabling two-factor authentication where available. You must notify JomKiss immediately if you suspect unauthorised access to your account. JomKiss shall not be liable for any loss resulting from your failure to safeguard your login credentials.

KYC Verification. Before processing any withdrawal, the Platform requires completion of the KYC process. Players must submit a valid government-issued photo identity document (MyKad, Driver's Licence, or Passport), proof of residential address (utility bill or bank statement dated within three months), and may be asked to submit a photograph holding the identity document. Verification is typically completed within 24 to 48 business hours. JomKiss may request additional documentation at its discretion.

5 Deposits & Withdrawals

JomKiss accepts deposits and processes withdrawals exclusively through the Supported Payment Methods listed in the Definitions section. The Platform does not accept third-party payments — deposits must originate from a payment method registered in the Player's own name.

Minimum Deposit. The minimum deposit amount is RM50 per transaction. Individual payment channel limits may apply and are subject to change. Players should refer to the Cashier section of their account for current channel-specific limits.

Withdrawal Processing. All withdrawal requests are subject to KYC verification being completed on the Player's account. Verified accounts receive priority processing. JomKiss targets same-day processing for DuitNow and FPX withdrawals submitted during standard business hours. Actual transfer times are subject to the processing timelines of the Player's bank or e-wallet provider and are outside JomKiss's control once initiated.

Fraud Prevention. JomKiss employs automated and manual transaction monitoring to detect irregular deposit and withdrawal patterns. The Platform reserves the right to place a temporary hold on withdrawals for the purpose of anti-fraud or anti-money laundering review. Players subject to such a review will be notified and required to provide supporting documentation before the hold is lifted.

• JomKiss does not charge deposit or withdrawal fees; however, your bank or payment provider may impose their own transaction charges.
• Withdrawals will be returned to the same payment channel used for the most recent qualifying deposit, where technically possible.
• JomKiss reserves the right to request the source of funds documentation for withdrawals exceeding specified thresholds.
• Cryptocurrency withdrawals are subject to network confirmation times and may experience delays during periods of high blockchain congestion.

6 Bonuses & Promotions

JomKiss offers various promotional incentives to new and existing players, including welcome bonuses, reload bonuses, cashback offers, and referral rewards. All bonuses are subject to the specific terms attached to each promotion and to the general conditions set out in this section.

Wagering Requirements. All Bonus Funds are subject to a wagering requirement before any related winnings may be withdrawn. The applicable rollover multiplier will be specified in the individual promotion terms. For example, a rollover of X15 on a RM100 bonus requires the Player to wager a total of RM1,500 before withdrawal becomes available.

Maximum Bet During Bonus Play. While a bonus is active on your account, a maximum single-bet or single-spin limit of RM250 (or the equivalent in the applicable currency) applies. Bets exceeding this limit during an active bonus may result in forfeiture of the bonus and any associated winnings, at JomKiss's discretion.

Game Contribution Rates. Not all game categories contribute equally to wagering requirements. Slot games typically contribute 100% of each wager. Table games (including Baccarat, Blackjack, and Roulette) typically contribute 10–20%. Live sports betting may have separate contribution rates as specified in the relevant promotion. Specific game exclusions may apply.

JomKiss reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice. Players found to be abusing bonuses — through collusion, the use of multiple accounts, systematic low-risk wagering strategies specifically designed to circumvent rollover requirements, or other means — will have their bonus eligibility revoked and may have their accounts suspended.

7 Betting & Gaming Rules

All bets placed on the JomKiss Platform are subject to the specific rules applicable to the relevant game or sport, as well as the general provisions of these Terms. Players are responsible for familiarising themselves with applicable game rules before placing any wager.

Sports Betting. Bets on sports markets — including EPL, La Liga, Liga Super Malaysia, Bundesliga, Serie A, and UFC — are settled in accordance with the official result declared by the relevant governing body or sports authority. In the event of any ambiguity, JomKiss's determination of the official result shall be final.

Mix Parlay. Mix Parlay bets combine multiple selections into a single wager. All selections must be successful for the parlay to win. If one or more legs of a parlay are void (e.g., a match is abandoned), the parlay is recalculated to exclude the void selection(s). The minimum and maximum number of selections per parlay, and applicable odds, are displayed at the point of bet placement.

Casino Games. All casino game outcomes are generated by certified Random Number Generators (RNG). Slot game RTP (Return to Player) percentages are independently audited and represent theoretical long-term average return rates. They do not guarantee individual session results.

Bet Cancellation. Once confirmed, bets cannot be cancelled or amended. Players should review all bet details carefully before confirming placement. JomKiss reserves the right to void bets in exceptional circumstances, including technical errors, obvious pricing errors, or suspected match-fixing activity.

8 Prohibited Conduct

The following conduct is strictly prohibited on the JomKiss Platform. Any Player found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where legally required:

• Registering more than one account or registering an account on behalf of another person.
• Using another person's identity, payment method, or account credentials without their explicit authorisation.
• Engaging in collusion with other Players to gain an unfair advantage in any game or betting market.
• Using automated software, bots, scripts, or any artificial means to interact with the Platform or place bets.
• Exploiting technical errors, software glitches, or pricing mistakes to gain an unfair advantage.
• Engaging in money laundering, structuring deposits to avoid reporting thresholds, or any other activity in contravention of applicable anti-money laundering laws.
• Attempting to access parts of the Platform or other Players' accounts without authorisation.
• Providing false or misleading information during registration, KYC, or at any other point during your use of the Platform.
• Using the Platform for any purpose other than personal recreational gambling.
• Registering or gambling while subject to a self-exclusion order, whether placed through JomKiss or another operator.

9 Responsible Gambling

JomKiss is committed to promoting responsible gambling and minimising the risk of gambling-related harm. The Platform provides a range of tools to help Players manage their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps through their account settings. Limits take effect immediately and can only be increased after a mandatory 24-hour cooling period.
• Loss Limits: Players may set caps on the amount they are permitted to lose within a defined period.
• Session Time Limits: Players may set reminders and session duration caps to help monitor time spent on the Platform.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Players wishing to take a longer break may request a self-exclusion period of 6 months or longer. Self-excluded accounts cannot be reactivated before the exclusion period expires.

For Players who believe they may have a gambling problem, JomKiss encourages seeking assistance from qualified support organisations. These include Talian Kasih at 15999 (Malaysian welfare helpline) and GamCare, an international responsible gambling support service.

For full details on JomKiss's responsible gaming tools and resources, please review our dedicated Responsible Gambling page.

10 Intellectual Property

All content published on the JomKiss Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, software, game assets, and compilation thereof — is the property of JomKiss or its content licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial recreational gambling purposes. This licence does not include the right to: reproduce, distribute, publicly display, publicly perform, create derivative works of, reverse-engineer, or otherwise exploit any content of the Platform without the express prior written consent of JomKiss.

The JomKiss brand name, logo, and all related marks are proprietary to the Platform. Unauthorised use of these marks is strictly prohibited and may give rise to legal action.

11 Limitation of Liability

To the fullest extent permitted by applicable law, JomKiss, its affiliates, officers, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform.
• Any loss of profits, loss of data, loss of goodwill, or other intangible losses arising from your use of the Platform.
• Any interruption, suspension, or termination of Platform services, whether planned or unplanned.
• Any delays in payment processing attributable to third-party payment providers, banking systems, or network infrastructure outside JomKiss's direct control.
• Any unauthorised access to your account resulting from your failure to maintain the security of your credentials.

JomKiss makes no warranty, express or implied, that the Platform will be available at all times, free from errors or interruptions, or that game outcomes will meet any Player's expectations. The Platform is provided on an "as is" and "as available" basis. All warranties, conditions, and representations not expressly stated herein are excluded to the maximum extent permitted by law.

12 Termination & Account Closure

Voluntary Closure. Players may request the closure of their JomKiss account at any time by contacting the support team. Upon receipt of a closure request, the Platform will process any remaining withdrawable balance to the Player's verified payment method within a reasonable timeframe, subject to standard KYC and anti-fraud procedures.

Platform-Initiated Closure. JomKiss reserves the right to suspend or permanently close a Player's account, with or without notice, in the following circumstances:

• Material breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or incomplete information during registration or verification.
• Engagement in any prohibited conduct as described in Section 8.
• Failure to complete KYC verification within a reasonable timeframe as requested.
• Suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Account security concerns, including suspected unauthorised access.
• Regulatory requirements or instructions from licensing authorities.

In the event of closure due to breach of these Terms, JomKiss reserves the right to retain any Bonus Funds and winnings derived from bonus activity, and to recover any bonus amounts that have been withdrawn prior to completion of applicable wagering requirements.

13 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which JomKiss holds its international gaming licence. In the event of any dispute arising from or in connection with these Terms or your use of the Platform, the parties shall first attempt to resolve the matter through good-faith negotiation.

Player Complaints. If you have a complaint relating to your JomKiss account or any service provided by the Platform, you should submit a detailed written complaint to our support team in the first instance. JomKiss will acknowledge your complaint within 48 hours and aim to provide a substantive response within 14 business days. All complaints should be submitted in English.

Players accessing the Platform from Malaysia acknowledge that online gambling regulation in Malaysia is a complex and evolving legal area. JomKiss strongly recommends that all Players seek independent legal advice regarding their obligations under Malaysian law before engaging in online gambling. JomKiss does not provide legal advice and makes no representation regarding the legality of online gambling for any individual player in Malaysia.

14 Amendments to These Terms

JomKiss reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the Platform will provide notice by updating the "Last Updated" date at the top of this page and, where appropriate, by displaying a notice to Players upon next login.

Your continued use of the JomKiss Platform following the publication of updated Terms constitutes your acceptance of the revised agreement. If you do not agree with any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.

Players are encouraged to review these Terms periodically to stay informed of any updates. The current version of these Terms is always accessible at jomkiss.cam/terms-conditions.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your use of the JomKiss Platform, you may contact our support team through the following channel:

For responsible gambling enquiries or self-exclusion requests, please contact our dedicated player wellbeing team, also accessible via the support channels above. Please refer to our Responsible Gambling page for further information and resources.